Managed Support Services

 

Why Choose Seers? Our Managed Support Offering means you don’t have to worry

How it works

We have a number of channels open for clients to engage with our team of consultants, developers and support technicians to address their needs.

Qualified Support Professionals

Seers has highly trained support professionals who have obtained all Microsoft training and competencies to ensure that they are efficient at their role and ensure that our service delivery follows the ITIL framework.

Seers Help Desk

Use of our ticket system and Frequently Asked Questions (FAQs), training materials and our telephone & email support channels

Application Support

Seers supports all existing clients who have invested with our custom development in ASP.Net, and SharePoint applications. This provides our clients with peace of mind knowing their investments are protected and we tailor our support specifically to our client’s needs.

Service Level Agreement

All support issues within Seers are handled within an effective manner within the shortest time possible

What we offer

We offer flexible arrangements with clients depending on their needs – we can dedicate a number of hours weekly or monthly or even on demand to provide the necessary level of support you require.

Want to find out more?

Contact Seers today to find out how we can implement a support strategy to effectively manage and maintain any of the Microsoft solutions and platforms in your business.